How Couriers Can Avoid Delivery Mishaps

How Couriers Can Avoid Delivery Mishaps

A mishap during the last mile of a delivery is often the worst thing that could happen to a customer. The last news anyone wants to hear is that there has been an incident, and the product you ordered has been lost, stolen, or damaged. And when it’s a problem...
UPS and FedEx Increase Rates 6.9%

UPS and FedEx Increase Rates 6.9%

A 6.9% increase is a big jump by any measure. Although in context of today’s inflation rate, it might appear as a bargain.  Every business owner understands that convenience goes a long way regarding consumer satisfaction. As a result, retailers strive to be...
The 4 1/2 Costs of Retail Logistics

The 4 1/2 Costs of Retail Logistics

When thinking about logistics, many businesses will focus on the cost of getting their product from point A to point B. While that is undoubtedly a critical consideration for anyone with something to ship, many more logistics costs are involved than most people...
The Real Cost of Returns

The Real Cost of Returns

Retailers have begun to grapple with the high cost of customer returns. By some estimates, more than 10% of all consumer purchases return to their original retailer. The result creates billions in lost revenue. A sum exacerbated by the added costs associated with the...