ParcelPort is the leader in BOPIS and product return solutions 


The world of retail is constantly evolving. To stay competitive, brands must embrace omni-channel distribution. With Smart Retail Parcel Lockers, retailers are now able to deliver product and accept returns anywhere lockers are present in a way that is easy and convenient for the customer.

ParcelPort customizable retail smart parcel locker

The Definitive Guide to Smart Lockers: Read Now

Circular graphic of retail store to smart locker to aggregation center

Retail Logistics Done Right

ParcelPort is building North America's largest and smartest smart locker network. For retailers, this opens up a world of possibilities!

#1 - Provide the ultimate convenience for customers with buy-online-pickup-in-locker service.

#2 - Deliver products (at a reduced cost) to smart lockers located near your customers.

#3 - Offer hassle-free returns for less than half the logistics cost of traditional return-by-mail options. 

The future of retail delivery and returns has never looked brighter and more environmentally friendly than before.

Key Smart Locker Network Solutions

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Product Returns

Reduce your returns logistics costs by up to 50% by using ParcelPort's smart locker network.

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Product Shipping

Offer an environmentally-friendly alternative to at-home delivery and save on outbound shipping. 

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BOPIS Lockers

Offer the ulimate customer convenience and reduce labor costs with buy-online-pickup-in-locker solutions.

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Footprint Expansion 

Bring your brand closer to your customer base without the overhead with custom branded smart lockers. 

Product Returns

Product returns are a critical process in the on-line shopping experience. It is also an expensive process given the percentage of products that are returned and the associated logistics and staffing costs.

ParcelPort's Smart Locker Network revolutionizes the returns process by giving your customers a super convenient, package-free drop-off method offering instant refunds.

By tapping into our growing network of smart lockers, you will take advantage of having returns picked up, sorted, and aggregated before sending them back to you. A process designed to significantly reduce your cost-per-return by up to 50%!

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BOPIS Lockers

All of ParcelPort's software and hardware solutions are designed and produced in North America exclusively by our team and that of our manufacturing partner.

Having complete control of our technology allows us to produce customized smart locker solutions that best suit your business, your customers, and your brand.

There isn't an idea or innovation beyond our collective ability to make it happen. If you can dream it, we can build it!

Footprint Expansion 

Smart lockers offer a unique and visually appealing way to expand your brand into new locations without the retail store overhead. Bring your products and brand closer to your customers by extending marketing reach through advertising while standing out from the crowd with:

  • On locker branded wraps
  • Top mounted digital screens
  • Terminal screen flash advertisements
With ParcelPort Smart Lockers, you'll have a presence that gets noticed. Each locker, which you can use to lower your logistics costs and increase customer convenience, can now serve to also promote your brand.
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Product Shipping

Increasing costs of courier shipping and rising customer expectations are challenges that every retailer faces.

Smart retail parcel lockers facilitate critical mass on drop-off and 24/7 logistics directly into smart lockers within our network. The result is reduced shipping costs for retailers while giving consumers a convenient, secure, and environmentally friendly way to receive their orders.

By tapping into our growing network of smart lockers and best-of-breed couriers, you can reduce shipping costs and expand the choices you give your customers. ParcelPort lockers are fully integrated with Shopify and other online eCommerce platforms making outbound shipping to a smart locker near your customers a breeze. 

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Shopify Integration

ParcelPort lockers are fully integrated with Shopify making BOPIS integration a breeze. 

Key considerations include:

  • Integration can be done in a few minutes
  • Supports rear-fill and front-fill deposit options
  • Status of orders in the locker are automatically updated
  • Orders are automatically captured to facilitate streamlined locker deposits
Don't have Shopify? ParcelPort has you covered there too with the ability to integrate with most eCommerce software solutions.
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Smart Software

The ParcelPort Smart Locker Network is fueled by our proprietary application software and middleware. Robust and malleable, we support all parcel couriers and seemlessly integrate with most point-of-sale and inventory management systems.

Hardworking Hardware

Built to meet today's objectives and tomorrow's challenges.

Modular - Design your Smart Locker with the exact number and the right-sized slots needed to meet your needs.

Expandable - Grow your Smart Locker system along with your needs or add additional services to meet consumer expectations. 

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Tough - Industrial strength steel and locks with reinforced hinges built to the highest standards and courier tolerances. 

Secure - External cameras with 22-days of cloud recording and real-time portal access ensures parcels are safe & secure. 

Photo of Michael Trueman, ParcelPort President and Co-Founder

Michael Trueman, President and Co-Founder

Why ParcelPort?


Connecting people, places, & parcels is our business.

"In the end, it's the people who are curious that change the world." - Neal deGrasse Tyson. 

At ParcelPort Solutions, we're curious to learn if there is a more economical and environmentally friendly way to move the goods we love from point A to point B. 

We believe there is, and we've dedicated ourselves to the pursuit of building the world's premier, Smart Locker network. By taking a collaborative approach with our partners, customers, and couriers, together we will change the world of logistics for the better. 

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Designed, built, and assembled in North America