We're Just a Click Away


Providing an exceptional experience is our priority.

Outstanding customer support is the mainstay of the ParcelPort experience. Whether you are a courier, end user, a residential, retail, or business partner, you can count on our support team to go the last mile to make sure you're not just satisfied... but delighted! Our help line at 1 (800) 818-0870 is open Monday to Friday, 9am to 5pm EST. You may also email us anytime, 24/7 at or complete the form for any of the following:

  • Pilot testing
  • Sales support
  • User inquiries
  • Tenant inquiries
  • Resident inquiries
  • Account management
Photo of a ParcelPort smart locker

Contact Us



1 (800) 818-0870




20 Great Gulf Drive, Suite 218

Vaughan, ON L4K0K7


United States

1984 Parson Street

Naples, FL 34120



P.O. Box 64085

M5, Gold Building

Hor Al Anz East, Dubai