Asset Management and Parcel Logistics Done Right


Asset management and parcel logistics for commercial developments, industrial parks, and urban buildings is a daunting task. 

This is why we are committed to delivering logistic solutions to benefit all parties involved. From property management to tenants, employees to supervisors, we have you covered with a truly win-win solution. 

Photo of a ParcelPort commercial smart locker

The Definitive Guide to Smart Lockers: Read Now

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Your Complete Solution

We are a solutions-first logistics company using smart locker technology to meet the ever changing demands of commercial properties. Working with directly with the largest couriers, ParcelPort Smart Lockers dramatically reduce the time required to service an entire building, office park, or industrial park.

For businesses, Smart Lockers can be configured for internal item exchanges, inter-departmental storage and retrieval, and general parcel drop-off and pickup.

Whether you need an immediate plug-and-play solution or a custom designed Smart Locker presence, let's connect and bring your Smart Locker concept to life!

Mixed Use Solutions

Commercial properties come in many different forms with a vast array of parcel handling challenges. Our collaborative approach allows property managers to tailor a solution to meet all of your tenant needs. This includes mixed-use properties where a single Smart Locker can service multiple tenant types by providing:

  • Retail BOPIS
  • Resident parcel pickup
  • Employee parcel pickup
  • Employee item exchange
  • Acceptance of retail returns
Whether your property contains residential, retail, office, or general commercial space, ParcelPort can build and install the perfect Smart Locker solution.
Photo of a mixed use building

How It Works

Diagram of the residential smart locker process

The above graphic represents a typical use case for inbound parcel delivery in which a courier deposits a parcel into a smart locker for a resident to retrieve later. This is only one example of how smart lockers improve parcel management. From asset management to courier delivery, ParcelPort can design and manufacture the perfect solution. 

Smart Software

Our proprietary, easy to use software streamlines drop-offs and pickups while our cloud software monitors and manages every Residential Smart Locker in our network. Our field proven software stack includes the following features:

  • Multilingual
  • PIPEDA compliant
  • 24/7 locker monitoring
  • Intuitive and easy to use
  • Automated resident lookups
  • Locker administrative portal
  • Visual and auditory user prompts
  • Auto recipient matching to courier scan
  • Simple "scan & go" drop-offs and pickups
  • Integrates with most property management software
All of ParcelPort's software and hardware solutions are designed and produced in North America exclusively by our team and that of our manufacturing partner.
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Photo of a ParcelPort residential smart locker

Locker Hardware

All of our Residential Smart Lockers are engineered, manufactured, and assembled in North America to the highest standard of security, intelligence, and configurability.

ParcelPort lockers offer the following key build characteristics:

  • ESA certified
  • Video surveillance
  • Full slot parcel sensors
  • Five different slot sizes
  • Choice of any paint color
  • Modular and readily expandable
  • Full steel construction for high security
  • Industrial grade touch screen computer
  • Backup power and remote power switch
  • Requires only an internet connection & standard 110V outlet
Photo of a commercial smart locker installed at RBC Bank

Why did RBC choose ParcelPort?

  • No more missed deliveries.
  • Significant reduction in courier foot traffic.
  • Employees can pickup online orders quickly and conveniently.
  • Reduced payroll required to accept and manage deliveries.
  • Every locker ensures security and privacy

Support Services 

We offer locally based, comprehensive support packages with every commercial smart locker we install which includes:

  • Courier liaison
  • Extended warranty
  • On-site service repair
  • Preventative maintenance
  • Camera surveillance monitoring
  • Bilingual 1-800 and email support
  • Locker & cloud software with regular updates
Photo of a smart locker system being serviced
Photo of a product return at a smart locker

Smart Locker Services

Always innovating, our development team continues to evolve our commercial smart locker solution by adding tenant friendly services designed to provide the ultimate in convenience:

  • Retail product returns
  • Outbound international shipping
  • Outbound domestic shipping (in development)
  • Alcohol and prescription drug delivery (in development)
  • Dry-cleaning and laundry service (future service)
  • Tempurture controlled acceptance of food and meal plan delivery (future service)

Revenue generated from services provided at the locker can be shared by building associations, building owners, and property managers and can easily offset the annual maintenence and software costs of your smart locker.

Photo of Michael Trueman, ParcelPort President and Co-Founder

Michael Trueman, President and Co-Founder

Why ParcelPort?


Connecting people, places, & parcels is our business.

"In the end, it's the people who are curious that change the world." - Neal deGrasse Tyson. 

At ParcelPort Solutions, we're curious to learn if there is a more economical and environmentally friendly way to move the goods we love from point A to point B. 

We believe there is, and we've dedicated ourselves to the pursuit of building the world's premier, Smart Locker network. By taking a collaborative approach with our partners, customers, and couriers, together we will change the world of logistics for the better. 

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Designed, built, and assembled in North America