Are Parcel Lockers the Cure to the D2C Duldrums?

Are Parcel Lockers the Cure to the D2C Duldrums?

Not long ago, the valuations of companies like Wayfair, Warby Parker, Stitch Fix, Allbirds, and Peloton soared into the billions. These companies, and many like them, were pioneers of the Direct-to-Consumer (D2C) retail niche.These brands promised low prices to...
E-Commerce Returns Are Very Broken

E-Commerce Returns Are Very Broken

Online retail is booming. More and more people are shopping online for convenience and the wide selection available. However, one area where online retail falls short is in the returns process. The eCommerce returns process is broken, and it’s time for retailers...
Reducing Retail’s Environmental Impact

Reducing Retail’s Environmental Impact

“You have stolen my dreams and my childhood with your empty words. And yet I’m one of the lucky ones. People are suffering.” These were the words echoed by Swedish environmental activist Greta Thunberg. According to some environmental experts, the...
Ecommerce Boom Puts Stress on Condo Lobbies

Ecommerce Boom Puts Stress on Condo Lobbies

This article originally appeared in the Toronto Condo News on April 1st, 2023. The ecommerce boom places immense strain on staff and space in multi-unit residential buildings.  Until recently peak package volumes occurred in December.  Since Covid, there have been...